Customized cushioning with memory foam. Molds to the unique shape of your foot. Extra thick cushioning. Absorbs shock. Even softer with memory foam. Trim to fit. Customized Cushioning with Memory Foam: top layer of memory foam molds to the unique shape of your foot; delivers personalized comfort where you need it most; conforms to the shape of your foot for better support and cushioning. Bottom Layer of Sure Grip Foam: stays in place; provides for less wrinkling and bunching. Bottom layer bounces back time after time for long-lasting comfort. Absorbs shock. Dr Scholl's Guarantee: If you are not completely satisfied with your purchase, mail in the original UPC code from the packaging along with your sales receipt to Attn: MBG, Bayer HealthCare LLC, Consumer Care, 100 Bayer Boulevard, PO Box 915, Whippany, NJ 07981 for a replacement of refund. drscholls.com. Questions? 1-866-360-3226.